Securus Technologies has announced that its automated Inmate Forms and Grievances application on ConnectUs will save its clients both time and money. It is my hope that the electronic forms will do away with the need for physical forms. According to the company, the new technology will save 65% of time that corrections staff spend on forms and grievances.
Speaking during a press briefing, Russell Roberts, Securus’ Vice President of Marketing, pointed out on the company’s commitment to providing its clients with new technologies and features. Such technologies ensure that the customers enjoy lower operating costs and simplified duties. This information was originally published on PRNewswire.
For many years, Securus has been working with correctional facilities. Over time, it has noted the amount of paper forms that are consumed by these facilities. The paper forms are used for sign up, medical, storing, grievances, archiving, and handbook acceptance. All these forms have to be distributed and picked by correctional officers, thus causing wastage of precious staff time.
The new technology aims at replacing these paper forms with virtual forms that can be created whenever needed and without printing. I believe that with virtual forms, information can be processed quickly and organized automatically. I contend that saved staff time can be utilized to provide security to the inmates.
Currently, correctional facilities that have switched over to the automatic forms are already reaping the benefits. The data from Securus shows that the company has been generating about 13.8 forms per month per inmate. This technology translates into huge savings on printing costs and staff time, especially In a facility having over 1,000 inmates.
They can also accept and appeal the status of their forms and grievances. Apart from the Inmate Forms and Grievances services, ConnectUS provides inmates with numerous other services. Some of these are calls, messages, and quick access to critical information such as court hearing dates. This information was originally mentioned on LinkedIn.